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Shipping & Delivery

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.


Estimated Delivery Times

Europe: 5–10 Business Days

United Kingdom: 5–10 Business Days

United States: 5–10 Business Days

Australia & New Zealand: 7–14 Business Days

Rest of the World: 7–14 Business Days

Please note that delivery times are estimates and may vary during holidays, high-demand periods, or due to customs delays.


Order Tracking

All orders include tracking information. Once your package has been dispatched, you will receive a tracking number by email.


Lost or Delayed Packages

If your order has not arrived within the estimated delivery timeframe, please contact our support team at:

support@velyanaa.com

We will gladly assist you.

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